Sweater Pre-Sale Details
How long is the pre-sale?
All orders are made-to-order. Pre-sale will end Nov 20th or when we sell out (whatever comes first!)
Why does pre-sale end Nov 20th?
To ensure you get your sweater in time for the holidays!
When will I get my order?
All orders will ship via Canada Post the week of December 7th 2020. Once your order has been shipped, you will get a notification and receive a tracking #. All Canadian orders will be shipped via Expedited Parcel (ETA 3 - 9 business days). USA orders have the option of Tracked Packet (~9 business days) or Expedited (~6 business days). Due to the holiday season and increased mail volume delivery times may be longer than anticipated.
Why does it ship December 7th?
All sweaters are bespoke (how fancy!) and therefore put into production after you've placed your order. It's made just for you!
Returns & Exchanges
All sweaters are made-to-order and therefore cannot be exchanged for another size. We are also unable to accommodate refunds at this time. Sorry! Love you! Not sure about your size? Check out our size guide! Sweaters are gender-neutral sweater sizing.